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CRM Solution Architect - Salesforce

Apply now Job no: 492759
Work type: Permanent full time
Location: Melbourne CBD, Perth CBD, Brisbane
Categories: Technology

The Opportunity
Join us as a Salesforce Architect, on HBF's exciting Transformation project. This is your opportunity to be a part of a dynamic cross-functional squad working to deliver Salesforce and build upon this strong platform to create the next chapter in HBF's Technology journey. This position can be offered in our Melbourne, Brisbane or Perth Head Office. 

About You
You will have experience of:
• Proven applied industry experience and a deep understanding, of at least 5 years, across Salesforce Sales Cloud, Service Cloud, Lightning & Marketing Cloud
• At least 10 years experience in the design and development of complex business systems including a proven history of taking accountability for solution designs and outcomes
• CRM design patterns, component-based architecture and integration patterns covering Salesforce capabilities
• Defining Salesforce architectural solutions that support Business and Customer experience outcomes
• Working with Cloud platforms and services

You will be responsible for:
• Designing solutions that maximum usability whilst minimizing code and customization
• Mapping functional requirements to Salesforce Platform features and capability
• Taking accountability for the overall solution design including consideration of both functional and non-functional aspects
• Providing technology thought leadership, mentoring and guidance
• Ensuring solution architecture activities are delivered in accordance with agreed methodologies and standards
• Providing input to strategic roadmaps for various functional areas of the business
• Documenting current and future state capabilities, and strategic architectures to support the development of architecture roadmaps
• Providing best practice advice and recommendations, that extend beyond Salesforce, to topics around overall systems architecture and CRM strategy
• Pro-actively identifying areas of improvement across the Technology division through the application of improved processes or technology
• Promoting the strategic architecture roadmaps to Technology and Business stakeholders

Your skills will include:
• Expert understanding of Salesforce platforms, across Sales Cloud, Service Cloud, Lightning and Marketing Cloud
• Advanced knowledge of Salesforce data model, custom objects, and declarative configuration
• Modelling solution architectures using industry standards and tools
• Strong written and verbal communication skills including the ability to facilitate workshops across Technology and Business stakeholders
• One or more current Salesforce Architect certifications

How to Apply
To apply, click on the “Apply Now" button to complete your application and send through a copy of your CV along with a covering letter outlining why your skill and experience meet the requirements of this role.

Applications close midnight, Monday 25th October, 2021. HBF reserves the right to close the role and commence shortlisting prior to the advertised close date.

About HBF
As one of WA’s longest established private health providers, (we’ve been around for 80 years!), we continue to innovate and challenge the status quo; adopting a strategy that focuses on business growth and sustainability, diversification, national expansion and significant enhancements to how we service our members through technology and relevant related businesses.

As a not-for-profit fund with no shareholders, we are dedicated to doing the right thing for our members. That’s why our iconic brand’s reputation is built on personalised service, community support and a motivation to deliver for our members in the moments that matter.

When you work for HBF, you work for a company with a clear vision and a team of people that are passionate about providing the best service, experience and products for our members across Australia.

So why not come with us on our transformation journey and see where a career with HBF can take you?

Our Values
At HBF, we live our values every day. They shape our behaviours and how we relate to each other, our members and our community:

Members are our reason - Members are the reason we exist and are at the heart of everything we do.
We do the right thing - We are open and honest in everything we do. We do what is right, not what is easy and explain why we are doing it.
We are brave - We are brave in the way we will tackle the future. We’re driven by curiosity, and constantly look for better ways to work smarter, faster and more innovatively.
We work as one - We act as one HBF because we’re better together. We work not as individuals but as a team to achieve more.

Employee benefits
Discounted private health, and general insurance products
13 days personal leave per year
Career development opportunities
Generous salary packaging options
Access to corporate discounts across a range of retail, restaurants and hotels

Our recruitment and selection process include a variety of assessment methods that may encompass psychometric assessments, reference checks and verification of working rights in Australia. Preferred candidates will be required to return a satisfactory National Police Clearance prior to an offer of employment being extended.

At HBF, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products, and our community. HBF is a place of belonging. We are proud of who we are, and we encourage applications from diverse groups such as Indigenous and Torres Strait Islander people, physical ability, age, sexual orientation, gender identity or expression and family background, including caring responsibilities.

All HBF vacancies are managed by our internal Talent Acquisition team. Unsolicited agency applications will be returned without review.

Advertised: W. Australia Standard Time
Applications close: W. Australia Standard Time

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Western Australia - Metro


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