HBF Employee Benefits 

• FREE Corporate Gold Hospital Insurance (for you and your family) 
• 3 additional wellbeing days off a year (on top of our standard 20 days annual leave and 10 days personal leave) pro rata 
• 2 volunteering days per year 
• 18 weeks paid parental leave 
• Access to corporate discounts across a range of gyms, retail, restaurants, and hotels 
• Hybrid working arrangements available

About the Role  
As a Contract Administrator, you’ll play a key role in managing and supporting hospital contract activities, ensuring compliance, and maintaining strong provider relationships. This role involves contract interpretation, small-scale negotiations, and supporting innovative benefit initiatives that enhance member experience. You’ll collaborate across teams to deliver accurate, timely, and compliant outcomes that align with HBF’s strategic objectives.

The key responsibilities of this role include:

• Assisting with the development, review, and negotiation of hospital agreements, including leading negotiations for allocated hospitals.
• Maintaining accurate contract records, fee schedules, and ensuring compliance with regulatory requirements.
• Reviewing and analysing new benefit requests and coordinate implementation of approved benefits.
• Providing guidance and resolving contract-related queries for claims and frontline teams.
• Supporting cross-functional projects, acting as a subject matter expert on hospital contracting and funding models.
• Communicating contract updates and maintaining strong relationships with internal and external stakeholders.

This is a permanent full-time position, open to candidates based in Melbourne or Perth.

About You 
You’re a detail-oriented professional with strong analytical and relationship management skills. You thrive in a fast-paced environment, balancing multiple priorities while ensuring accuracy and compliance. Your ability to interpret complex contracts and communicate effectively with stakeholders sets you apart.

Ideally, you will have:

• Demonstrated experience in contract administration within the private health insurance industry.
• Strong knowledge of hospital contracts or similar provider agreements, and/or claims experience.
• Proven ability to analyse data, develop recommendations, and make evidence-based decisions.
• The ability to work in a fast-paced environment and take initiative.
• Excellent interpersonal skills with the ability to influence and build relationships at all levels.
• High attention to detail and commitment to compliance and operational accuracy.
• Proficiency in contract, claims, and compliance management systems, with strong organisational skills.

Keen to Apply?

Great! Applying is as simple and quick as clicking on the “Apply Now" button to complete your application. 

Our recruitment and selection process includes a variety of assessment methods including reference checks, National Police Clearance and verification of working rights in Australia.  

Inclusion and Accessibility

At HBF, we believe in the potential of every individual. We’re committed to creating an inclusive workplace where diverse perspectives are celebrated, because they make us stronger. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, people with disabilities, and members of the LGBTQIA+ community, including transgender and gender-diverse applicants.

We want you to Be You, Be Bold, and feel supported every step of the way. If you require any adjustments or alternative formats during the recruitment process, please contact us at careers@hbf.com.au.

To learn more about our commitments visit: Community Initiatives | HBF Health Insurance

Advertised: 12 Jan 2026 AUS Eastern Daylight Time
Applications close: 06 Feb 2026 AUS Eastern Daylight Time

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