Why you’ll love working at HBF 

• Fully subsidised Gold Hospital Insurance Cover 

• Flexible working and work from home options 

• 3 additional wellbeing days each year (on top of our standard 20 days annual and 10 days personal leave) 

• 2 volunteering days per year 

• 18 weeks parental leave 

• Onsite Barista with subsidised coffee 

• Access to corporate discounts across a range of gyms, retail, restaurants and hotels 

As we continue to elevate our digital experience, we are seeking an experienced Scrum Master to join our Delivery Enablement Chapter. You'll be supporting the Digital Self Service (DSS) squad within our Digital Tribe, helping shape digital journeys that our members rely on every day. 

 
About the role 
You’ll be the leader of your squad, guiding, coaching, unblocking, and championing agile ways of working across the team. You will also;
Coach + Empower: Lead BAs and Product Owners with a collaborative mindset, helping the squad self‑organise and deliver with confidence while facilitating stand‑ups, planning and showcases. You will lift agile maturity across the squad and wider organisation, creating a safe, trusting environment where ideas surface and problems are tackled openly. 
Drive Delivery that Matters: Support Product Owners with backlog refinement, forecasting, quarterly planning and maintaining predictable flow, ensuring delivery aligns with Technology standards, quality expectations and alignment to our HBF 2030 strategy.
Value focused: Work with the squad and Digital Tribe to ensure that functionality is delivered in line with the Change Engine priorities in a way which is both predictable and sustainable. 
Champion Continuous Improvement: Use data to inform planning, forecasting and value tracking and unlock opportunities for better ways of working, for your squad and the broader Chapter. 

About you 
You’re someone who thrives in collaborative, cross‑functional environments, loves problem‑solving, and is energised by bringing people together. You also have; 

• Experience working with agile teams and frameworks at scale 
• Scrum Master certification (PSM, CSM) 
• Strong understanding of SDLC and how products move from concept to delivery 
• Experience with Atlassian tools (Jira, Confluence, Advanced Roadmaps) 
• CMS exposure, UX/UI appreciation, or knowledge of the health insurance or financial services domain 
• Analytical focus, using data and reporting to support decision making  

Next Steps   
To apply, click on the “Apply Now" button to complete your application and send through a copy of your CV outlining your skills and experience in relation to this role.   

At HBF, we believe in the unique potential of every individual. We’re committed to building an inclusive workplace where diverse perspectives are valued and celebrated, because they make us stronger. 

We encourage applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, people with disabilities and members of the LGBTQIA+ community. 

We want you to Be You, Be Bold, and feel supported every step of the way. If you need any adjustments during the recruitment process, please contact us at careers@hbf.com.au so we can work together to accommodate your needs. 

Discover how we’re making a difference, explore our Community Initiatives at: Community Initiatives | HBF Health Insurance